Frequently Asked Questions
Everything you need to know about shopping with Agilite International.
What is your shipping policy for international orders?
We offer worldwide express shipping. Delivery typically takes 5-10 business days depending on your location. Tracking information is provided via email as soon as your order leaves our warehouse.
How do I process a return or exchange?
We accept returns within 30 days of delivery. Items must be unworn, with original tags attached. Please visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.
What payment methods do you accept?
Agilite International accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment plans through Klarna and Afterpay.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are your products ethically manufactured?
Yes, we are committed to sustainable fashion. We partner with certified factories that ensure fair wages, safe working conditions, and use eco-friendly fabrics wherever possible to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.